Common topics
- What are the limitations of encrypted data rooms?
- Why do umlauts (ü, ö and ä) disappear from zip downloads?
- Why is it not possible to set the startup data space for your own user?
- Restoring from the recycle bin does not work
- Is it possible to find out the IP address of a download?
- How can data be downloaded in a bundle?
- Deleting an encrypted data room
- Password cannot be set when creating a new account
- Can files be edited online?
- Can you see which user accessed which document for which period?
- Can an initial password be assigned without an email notification?
- How can a data room with only one administrator be deleted?
- Is there a possibility to influence the length of share links?
- How can I find out which users have which rights for data rooms to which I have no authorization?
- The user (email address) cannot be changed.
- Is there a subscription feature for newly uploaded documents?
- How are passwords saved in DRACOON (implemented hash feature, use and generation of salts)?
- Can only top-level data rooms be encrypted?
- Can the room log of a single data room be deactivated?
- Can I edit a branding at a later point?
- Is it possible to automatically delete files?
- What role does the Media Server have?
- How can data rooms be deleted?
- What is the maximum file size?